rocket

FAQS

FAQS

1.What is the fast and flexible turnaround times?

For urgent projects, we offer a rush service with a turnaround of as little as 2 hours. For all other jobs, you can expect your completed custom embroidery digitizing and vector art within 2 to 12 hours.

2.Can We place an order on Saturdays?

Yes, absolutely. We are the only digitizing company in the USA that operates six days a week, including Saturdays.

3.What are your working hours time?

We are open 24 hours a day, from Monday to Saturday, and are closed on Sundays.

4.What do you use for Vectors and custom embroidery digitizing?

For our custom embroidery digitizing, we use industry-standard software like Wilcom Embroidery Studio Elements 4.2 and Corel Draw for Vectors.

5.What is your payment gateway"?

We are using a paypal payment gateway